Business Development Specialist
Our client, a leading eCommerce agency within the BSS Group, is seeking a remote Business Development Specialist to drive global expansion efforts across the UK, EU, and US markets. This full-time position offers a competitive salary with performance-based commissions, regular salary reviews, and comprehensive health insurance per Vietnam Labor Code. Core responsibilities include lead generation, process optimization, client relationship management, consultative sales, and representing the brand at international industry events.
Qualified candidates will have at least 4 years of business development or sales experience, ideally within an eCommerce agency, and a strong grasp of digital strategy and platforms such as Adobe Commerce and Shopify. Exceptional communication and strategic thinking skills are essential, along with a results-driven and consultative approach. Additional benefits include fast-track career development and support for professional certifications.
This is a remote position.
About the Opportunity
On behalf of our client, we are hiring a Business Development Specialist to support their global expansion and strategic sales initiatives. Our client is a pioneering eCommerce agency with nearly two decades of expertise, recognized as a premier partner for platforms such as Adobe Commerce, Shopify, and BigCommerce, and currently part of the globally expanding BSS Group ecosystem.
Joining the team as a Business Development Specialist, you will work in direct alignment with the Managing Director to identify and capture high-impact growth opportunities across the UK, EU, and US markets. You will play a vital role in driving revenue through consultative solution selling, standardizing sales processes for better conversion, and representing the brand at international industry forums to build long-term global partnerships.
Key Responsibilities
Global Lead Generation: Proactively identify, develop, and qualify new lead sources within the UK, EU, and US markets, focusing on high-value, scalable growth opportunities.
Brand Ambassadorship: Represent the company at international conferences and business events to establish brand authority and actively acquire high-quality leads.
Strategic Market Analysis: Perform continuous research on market trends and competitor activities to identify new acquisition channels and partnership possibilities.
Consultative Sales Excellence: Drive revenue by delivering customized eCommerce solutions that address specific client business goals and digital challenges.
Account Expansion: Identify and execute upsell and cross-sell strategies by advising clients on supplementary services and long-term growth subscriptions.
Client Relationship Management: Serve as the primary liaison for global clients, nurturing durable and trust-based professional relationships.
Cross-functional Collaboration: Work in tandem with Marketing, Partnerships, and Development teams to ensure a seamless transition from the initial pitch to project delivery.
Process Optimization: Implement and maintain standardized sales procedures to improve overall conversion rates and pipeline efficiency.
Strategic Reporting: Provide the management team with transparent reports on pipeline progress, consulting activities, and actionable market insights.
Requirements
Experience: At least 4 years of proven experience in business development, sales, or related commercial growth roles.
Strong understanding of digital strategy, eCommerce platforms (Adobe Commerce, Shopify, etc.), and international market dynamics are a plus.
Communication: Exceptional interpersonal and communication skills, with the ability to engage effectively with global stakeholders.
Core Competencies: Results-oriented with a proactive, creative approach to problem-solving and a strong drive to exceed targets.
Agency Background: Prior experience working within an eCommerce agency environment is highly advantageous.
Strategic Thinking: Ability to translate complex client needs into actionable business consulting strategies.
Benefits
Competitive salary, plus performance-based commission, with salary reviews scheduled every 6 months.
Gain unique insights into business strategy and the eCommerce industry through direct guidance from the Managing Director.
Comprehensive social and health insurance coverage provided in full accordance with the Vietnam Labor Code.
13.5 days of annual leave (including 1.5 days for company trips).
Fast-track career advancement opportunities with support for professional courses and certifications.
A results-driven and collaborative environment featuring seniority allowances, birthday gifts, and innovative team activities.
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