About VSee

Founded in 2008, VSee was born out of the visionary Stanford University Human Computer Interaction (HCI) Lab and Computer Graphics Lab in Silicon Valley, where its cofounders Drs. Milton Chen and Erika Chuang were completing their PhDs. Driven by user-centric design, the initial VSee video application was created to make remote work simple. Following a pivotal opportunity to deploy VSee for the Albert Schweitzer Hospital in Gabon, VSee began to focus exclusively on the healthcare sector, pioneering the first virtual waiting rooms as well as other groundbreaking telehealth workflows and capabilities.

Over the last 15 years, VSee has built up a comprehensive suite of flexible telehealth building blocks, becoming the fastest platform to move innovation to reality. Today, we are the go-to digital transformation tool for healthcare enterprises to address the dual challenges of patient engagement and clinician shortage.

VSee serves over 1000 clients including McKesson, Mount Sinai, Optum, GE, Shell, DaVita, and NASA Space Station.

Website: https://vsee.com/

Responsibilities

• Deploy and manage backend servers and services.
• Troubleshoot stability issues and enhance service uptime.
• Create and maintain internal tools.
• Understand, support, and optimize VSee's communication infrastructure.
• Collaborate with QA to increase backend service test coverage.
• Recommend and implement new tools and systems to improve workflows.
• Work remotely from anywhere with a global team.
• Enjoy a streamlined, no-bureaucracy environment focused on delivering great products.

NOTE: This is a full-time remote job, meaning you will work full time from your own space.

Requirements

• Bachelor’s degree in Computer Science or a related field.
• Minimum of 5 years of experience in DevOps.
• Strong background in networking and protocols.
• Experience with Scripting languages like Bash, Python, etc.
• Version control systems such as Bitbucket, Git, GitHub, or GitLab.
• CI/CD tools like Bitbucket Pipeline, Jenkins, GitLab CI, or CircleCI.
• Tools such as Terraform, Docker, Kubernetes, Ansible, and Linux.
• Working with AWS, Oracle, Azure, and Google Cloud Platform.
• API gateways/load balancers (NGINX, HAProxy, Kong).
• Both SQL and NoSQL databases (Mongo, PostgreSQL, Elasticsearch, etc).
• Monitoring and logging tools like Prometheus, Grafana, and the ELK Stack.
• Advanced skills in Application Performance Management (APM) and Infrastructure Monitoring and Alerting.
• Knowledge of security practices, including OWASP, DNSSEC, and Penetration Testing.
• Detail-oriented, self-motivated, and strong troubleshooting abilities.
• Passionate about learning, asking questions, and collaborating with a global team.
• Strong written English skills, with intermediate spoken English and a willingness to improve.
• A strong "get things done" attitude.

NOTE: CV should be in English & maximum 2 pages. This role may involve accessing Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA). Security awareness training and compliance with strict security policies are required.

Benefits

• Remote full-time
• Performance bonus.
• Working time: Mon - Fri
• Global and collaborative working environment
• Flexibility in your time management
• 12 days off allowance per year (not including local national holiday)
• Health insurance
• A chance to improve yourself in tech and business
• Room to grow professionally, sponsorship for learning & development of related skills