E-COMMERCE ASSISTANT [REMOTE]

Title: E-COMMERCE ASSISTANT [REMOTE] - TEANIS TECHNOLOGIES

Company: SugaGroup

Company description:

The information technology market is diverse, and many companies struggle to determine the best option that is appropriate for them. However, Suga PTE. LTD believes that we can tackle these issues. Furthermore, it could be chance for us to achieve our goals. That’s why our team is dedicated to improve the quality of life via IoT.

Recently, the emerging Internet of Things (IoT) is connecting machines and systems together via sensors and actuators, so that meaningful information from these systems can be collected and actions are taken to enhance human productivity as well as efficiency. It can be seen that, IOT takes the meaning of inter-connectivity to a whole new level.

IoT is not only the best way to reduce wastes, costs, and inconvenience but it also increases efficiency. It is no surprise that it provides an eco-friendly system which improves productivity and quality of life.

Primary description: SugaGroup · Ho Chi Minh City, Vietnam (Remote)

Description:

Note: This position belongs to TEANIS TECHNOLOGIES, a member of the Suga Group ecosystem.

Job Description

• Support the daily operations of the company’s e-commerce platforms to ensure accurate product presentation and smooth customer interaction.
• Create and maintain product listings, including carousel images, promotional banners, and product descriptions.
• Ensure accurate SKU management and update inventory information across e-commerce platforms.
• Respond to foreign customer inquiries in a professional and timely manner through marketplace communication channels.
• Monitor customer feedback and preferences to support product content optimization.
• Assist with administrative tasks such as recording product information and maintaining organized operational data.
• Track and report basic performance metrics related to e-commerce operations.
• Support remote livestream backend operations including setup, monitoring, and coordination.
• Perform other tasks as assigned by management.
• Collaborate with Singapore internal teams to support marketing campaigns and promotional activities.
• 100% work directly with Singapore managers to receive daily tasks.

Requirements

• Bachelor’s degree or final-year student in Marketing, E-Commerce, Digital Media, Business Administration, or related fields (Required).
• Strong English communication skills (Required, TOEIC must be greater than 700).
• Basic understanding of e-commerce platforms such as Shopee, Lazada, Amazon, or similar marketplaces.
• Basic skills in design tools such as Canva or Photoshop are a plus.
• Experience with customer service platforms such as BigSeller or DUOKE is an advantage.
• Ability to use AI tools to support content creation and operational tasks is a plus.
• Basic understanding of administrative tasks such as invoices, purchase orders, and delivery orders.

Opportunities & Work Environment

• Work directly with foreign managers and customers, 100% in English.
• Young, dynamic, and friendly environment that values effort and development.
• Professional tech company with multiple departments and hands-on experience opportunities.
• Training programs to develop e-commerce and digital skills.
• Opportunities for career development in e-commerce operations and digital marketing.
• Modern workplace setup (large screen provided).
• Competitive salary package.

Benefits & Compensation

• Salary: $550/month (up to $1000, negotiable based on experience).
• Full employee benefits as regulated by law.
• 13th-month salary, seniority leave, and performance-based bonuses.
• Participation in welfare activities: teambuilding, sports clubs, annual health check-ups, company parties, birthday gifts, workshops, etc.
• Opportunities to work on large-scale international projects across diverse domains.
• Guided career development roadmap, structured workflows, and clear objectives.
• Youthful, dynamic, professional, and friendly workplace.
• Enjoy employee privileges when using products within the Group’s ecosystem.

Working Hours & Location

Office Address: 161 Truong Van Bang, Cat Lai Ward, HCMC.

Working Hours: 8:30 – 17:30, Monday – Friday & alternating Saturdays. (Possible to work remotely after receiving training and becoming familiar with the job.)

Location: Ho Chi Minh City, Vietnam