Engineering Manager

Engineering Manager, Vietnam

Company: clearer.io

Company Description: At Clearer.io, we’re on a mission to simplify and supercharge ecommerce success. Formerly known as AppHub, we’ve evolved our identity to better reflect our commitment to clear, fast, and impactful solutions for growing online businesses. We provide cutting-edge tools designed to optimize the entire shopping journey, from customer acquisition to conversion and beyond. By empowering ecommerce brands with user-friendly technology, actionable insights, and dedicated support, we help businesses streamline their operations and grow with confidence. Our vision is straightforward: make ecommerce tools that are powerful yet simple, flexible yet reliable. We’re here to make things clearer—so businesses can focus on what they do best: delivering great products and experiences to their customers. Let’s build a brighter future for ecommerce, together.

Primary Description: clearer.io · Củ Chi, Ho Chi Minh City, Vietnam (Remote)

Description: Take the clearer route to smart career growth. At clearer.io, we’re reimagining eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. Our mission is straightforward yet powerful: to empower our partners with solutions that streamline their operations, foster customer trust, and drive sustainable growth. We’re not just about technology - we’re about making eCommerce smarter, simpler, and more impactful, delivering solutions that inspire confidence and create real results. With fresh investment and rapid growth, this is the perfect time to join our journey. When you become part of clearer.io, you step into a role where your work truly matters. Here, you’ll have the opportunity to own your projects, drive outcomes, and make an impact within a supportive, diverse team of professionals dedicated to customer success. We value clarity, results, and a customer-centric approach that keeps us focused on delivering real value to our partners every step of the way. If you’re ready to cut through the clutter and focus on what really matters in a dynamic eCommerce landscape, clearer.io is the place to grow, lead, and shape the future of online retail. Join us, and be part of a team that’s committed to making eCommerce clearer, more efficient, and more rewarding for everyone.

Your Impact:

As an Engineering Manager, you will lead a team of talented engineers, driving the development of high-quality software solutions while fostering a culture of collaboration and technical excellence. This is an exciting opportunity for a motivated leader who is passionate about mentoring engineers, optimizing development processes, and delivering impactful technology in a fast-paced and dynamic environment.

What You’ll Do:

• Lead and manage a team of engineers, fostering collaboration, technical excellence, and career growth.
• Own the delivery of engineering projects, ensuring high-quality, timely execution.
• Drive technical architecture, scalability improvements, and performance optimizations.
• Define team goals, KPIs, and success metrics, aligning them with business objectives.
• Promote engineering best practices, including security, testing, and operational excellence.
• Partner with cross-functional teams (Product, Design, QA, DevOps) to ensure seamless execution.
• Coach, mentor, and develop individual contributors, supporting their career growth.
• Participate in hiring, team expansion, and succession planning for engineering talent.
• Manage incident response processes, drive post-mortem analyses, and improve system reliability.
• Balance technical debt, feature development, and long-term engineering strategy.

What You’ll Bring:

• Bachelor’s degree in Computer Science, Engineering, or equivalent and 6+ years of relevant experience, with at least 2+ years in a leadership role.
• Experience with e-commerce and with specific experience of Shopify a plus!
• Proven ability to lead and manage technical teams, drive execution, and deliver results.
• Extensive experience in cloud computing (AWS, GCP, or Azure), microservices, and distributed systems.
• Proven ability to lead teams with a DevOps mindset, cultivating a culture of collaboration by leveraging agile practices, automation, and CI/CD to drive software quality and delivery speed.
• Experience with incident management, reliability engineering, and monitoring strategies.
• Excellent communication skills, with the ability to align engineering initiatives with business needs.
• Demonstrated ability to recruit, mentor, and grow engineering talent.
• Strong grasp of software architecture, API design, and scalability challenges.

Why clearer.io?

We believe in making things simpler - for our customers, and for each other. That means clarity, purpose, and progress guide everything we do.

Clearer benefits:

• 100% Remote Culture: Work from anywhere that brings you happiness
• Performance-based Year-End Bonus: Recognizing and rewarding your individual contributions
• Wellness Allowance: Support for classes promoting physical and mental health
• Time Off: 20 days/year, in addition to Vietnam holidays
• MacBook Provided
• Collaborative Events: Offline meet-ups, monthly gatherings and year-end party
• Continuous Learning: Technical and general workshops, online resources
• Health and Wellness Benefits: Generali Health Care, annual check-up
• International Exposure: Enhance expertise and English communication skills

Working hours: 8:00 AM - 5:00 PM (Vietnam time), Monday to Friday.

We’re here to make things clearer - in e-commerce and in employee experience. If that sounds like your kind of role, we’d love to hear from you!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Củ Chi, Ho Chi Minh City, Vietnam