Talent Account Manager

June 2, 2025
Closed
Closed
Location
Vietnam
Occupation
Full-time
Experience level
Entry-level
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AI Summary

Global Recruiting Group is hiring a remote Talent Account Manager based in Ho Chi Minh City, Vietnam, to work closely with content creators such as YouTubers, gamers, cosplayers, livestreamers, and influencers. This role is contract-based and revolves around managing and nurturing a portfolio of creators to improve engagement and monetization performance through features like donations, memberships, and digital stores. Core responsibilities include performance monitoring, onboarding new creators, providing platform support via chat and email, and sharing creator insights with the product team. Compensation details are not disclosed, but the position offers the opportunity to work with a fast-moving global team in a growing digital economy.

Ideal candidates will have 1–3 years of experience in the creator economy, preferably working with influencers or digital content creators. A firm understanding of monetization models—including digital content, memberships, and donations—is essential. Candidates should be fluent in English and comfortable supporting clients through multiple channels. Strong communication and analytical skills are key to success in this dynamic and client-focused role.

This is an exciting opportunity for those passionate about the creator economy to help digital artists and entertainers grow their online presence and income. The role offers flexibility through remote work and exposure to international creator platforms and campaigns.

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Job Description:

You will be responsible for managing and nurturing a portfolio of content creators, help them to grow and constantly improve their monetization performance including but not limited to following tasks:

  • Manage and support a portfolio of content creators via chat, email, and online meetings.
  • Monitor creator performance on the our dashboard and recommend ways to boost earnings.
  • Guide creators in using our features: donations, memberships, digital store, etc.
  • Onboard and activate creators for campaigns and new platform features.
  • Respond to support tickets and help with customer service during assigned shifts.
  • Share feedback from creators with the product team to improve the platform.
  • Other assigned tasks by the CM

Requirements:

  • 1-3 years of experience in the Creator industry, such as working with Cosplayers, Livestreamers, YouTubers, Gamers, Lifestyle Influencers, etc.
  • Understand the creator economy and its monetization models (donations, memberships, digital content, etc.)
  • English fluent
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