KMS Technology, a leading U.S.-based software services company with hubs in Vietnam and Mexico, is hiring a Senior QA leader to support its enterprise, healthcare, and BFSI clients. This is a full-time, remote-friendly position based in Vietnam, with flexible work arrangements from Ho Chi Minh City, Da Nang, or other locations nationwide. The role involves defining test strategies across Scrum teams, championing automation and CI/CD integration, and mentoring QA engineers. Perks include competitive salary, 13th-month bonus, full salary during probation, premium healthcare, 18+ paid leave days, and onsite opportunities in the U.S.
The ideal candidate has at least 8 years of experience in QA/testing, with strong expertise in web/mobile/desktop app testing and Agile methodologies such as SAFe or LeSS. A Bachelor's degree in Computer Science or related field is required, along with upper-intermediate English proficiency, leadership experience, and a solid grasp of testing techniques and quality metrics. Hands-on automation knowledge using tools like Appium, Selenium, or XCTest is a plus.
Working at KMS means joining an internationally recognized, values-driven technology company with a vibrant culture and purpose-driven mission. You’ll enjoy access to continual learning, global projects, and meaningful community engagement.
Company Description
KMS Technology was established in 2009 as a U.S.-based software services company. With development centers in Vietnam and Mexico, we have been trusted globally for the superlative quality of our software consulting & development services, technology solutions, and engineers' expertise.
We pride ourselves on creating brilliant solutions for our clients by leveraging deep expertise, advanced technologies, and delivery excellence—achieving a shared success where everyone can reach their fullest potential. We believe that the business success we contribute to reflects our commitment to making a difference for our community, providing solutions that create long-lasting impacts within 3 main business sectors:
- Enterprise software development services: Leverage software domain expertise to help clients make better business decisions in technology platforms, increase speed-to-market, and gain critical development support through innovative technology solutions
- Healthcare technology solutions: Build transformative next-gen technologies to solve healthcare’s most challenging problems, providing innovative tools and expertise to providers, payers, life sciences, and medical technology vendors
- Banking, Financial Services & Insurance (BFSI) technology solutions: Empower BFSI businesses to embrace the digital finance revolution and expedite clients’ journey towards complete digitalization, technology consulting, data analytics, software development, and software quality
Job Description
- Define and drive test strategy across multiple Scrum teams and release trains, ensuring alignment with business goals and engineering practices in alignment with Agile at Scale (e.g., SAFe, LeSS).
- Lead end-to-end release planning and coordination, ensuring timely delivery of high-quality software across products and platforms.
- Champion test automation mindset within teams; evaluate frameworks, set automation priorities, and advocate for CI/CD integration
- Conduct regular risk assessments, root cause analysis of escaped defects, and guide mitigation strategies.
- Mentor QA team members and act as a thought leader in continuous quality improvement and lean test practices.
- Own quality metrics and reporting dashboards to monitor testing efficiency, coverage, and defect trends.
- Evaluate and recommend tools, technologies, and process improvements to support quality at scale
- Partner with QA Leads, Engineering Managers, and Product Owners to embed quality practices early in the development lifecycle (shift-left testing).
- Coordinate test scope, priorities and resource allocation across all teams to ensure consistency and efficiency.
Qualifications
General requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- At least upper- intermediate level of English level
- Likely having 8+ years of experience depending on how fast of your learning and developing technical capability
- Strong leadership skills, with the ability to effectively manage and motivate a team
- Familiar with Agile development methodologies (Scrum, XP, Kanban)
- Ability to obtain deep knowledge of the project technologies and work independently with minimum guidance
- Ability to self-learn and adapt to new technologies quickly
Technical requirements:
- Strong domain knowledge on mobile/web/desktop app testing expertise
- Solid testing experiences (test strategy, test approach, test plan, test techniques included black box, risk-based, exploratory, Non-UI testing, etc.)
- Good knowledge of the software development process, especially the software testing process
- Methodical and detail-oriented, with solid analytical skills and problem-solving ability
- Strong dedication to quality and a positive, collaborative attitude and approach to testing
- Being a senior member of the engineering team, self-motivated; able to find opportunities for improvement and tackle them without external direction
Nice to have:
- Experience in creating and running automated tests using testing frameworks like Appium/ Selenium/ Robotium/ UiAutomator/ XCTest/ XCUiTest, etc.
- Hand-on experience in using test tools like TestNG/ Mocha/ Jasmine/ Nightwatch, etc.
Additional Information
BENEFITS & PERKS
- Working in one of the Best Places to Work in Vietnam, Top 10 ITC Company in Vietnam
- Flexible working model: Flexible time & Hybrid working from Ho Chi Minh or Da Nang city or working remotely from any location in Vietnam
- Attractive Salary & Benefits, full salary in probation, social insurance on full gross salary
- Performance appraisal twice a year, 13th-month salary and performance bonus
- Premium healthcare insurance for you and your loved ones
- Working 5 days/week , from Monday to Friday
- 18+ paid leave days/year
- Diverse careers opportunities with Software Services, Software Product Development
- Working and growing in a values-driven, international working environment and standard Agile culture with passionate and talented teams
- Onsite opportunities: short-term and long-term assignments in U.S
- Various training on hot-trend technologies, best practices and soft skills
- Company trip, big annual year-end party every year, team building, etc.
- Fitness & sports activities: football, tennis, table tennis, badminton, yoga, swimming…
- Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,…
- Free in-house entertainment facilities (football, ping pong, gym…), coffee, and snacks (instant noodles, cookies, candies…)
And much more, join us and let yourself explore other fantastic things!
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